Shipping Policy

Last Updated: September 1st, 2026

Processing Times

Orders are processed within 1–3 business days after payment is received.

During peak seasons or promotions, processing times may be extended by an additional 1–2 business days.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times & Methods

We offer multiple shipping options at checkout. Estimated delivery times are as follows:

• Standard Shipping: 3–7 business days
  
• Expedited Shipping: 2–4 business days
• Express Shipping: 1–2 business days
  

Please note that shipping times are estimates provided by carriers and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on weight, destination, and selected method.

Free shipping may be offered during certain promotions or for orders over a specified amount.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Tracking information may take up to 24–48 hours to update.

Incorrect or Incomplete Addresses

Please double-check your shipping information before placing your order.

We are not responsible for delays or lost packages due to:

• Misspelled or incomplete addresses
  
• Apartment/suite numbers not provided
  
• Incorrect recipient information
  

If an order is returned to us due to an incorrect address, the customer is responsible for re-shipping fees, unless Order Protection was purchased at checkout. 

Damaged Items

If your order arrives damaged, please contact us within 48 hours with:

• Photos of the damaged product
  
• Photos of the packaging
  
• Your order number
  

We will arrange a replacement or provide further instructions.

Changes or Cancellations

Since our products are made to order just for you, orders cannot be changed or canceled after they have begun processing.

If you need assistance, contact us immediately after placing your order. Cancellations are not guaranteed.